8b888 Terms and Conditions — Complete Guide

1 General Provisions

8b888 is an online gaming platform that provides sports betting, live casino, slots and various gaming entertainment for players in Bangladesh. These Terms and Conditions serve as the legal agreement governing the relationship between the user and 8b888.

These Terms and Conditions have been prepared in English and all users are requested to read them in full before using the service. 8b888 reserves the right to amend these Terms and Conditions at any time, and continued use after any change will be considered acceptance of that change.

1.1 Scope

These Terms and Conditions apply to all services provided through the 8b888 website, mobile application and any related digital platforms. This includes sports betting, cricket betting, e-sports, slot games, live casino and other gaming services.

1.2 Language and Communication

8b888 primarily provides all services and support in Bengali. You can contact the customer support team directly in Bengali, and support is available 24 hours a day, 7 days a week via live chat.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to use 8b888 services:

• The applicant must be 21 years of age or older — for those aged 21 and above only.
• The user must be a legal resident of Bangladesh.
• The user must be eligible to participate in online gaming activities under the laws of any applicable country.
• The user must be eligible to operate a single account in their own name.
• There must be no legal restriction on using the platform.

3 Account Registration

Users must provide accurate and complete information when registering on the 8b888 platform. Providing any false or misleading personal information is a direct violation of these Terms and Conditions.

3.1 Required Information

• Full name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• A strong password

3.2 One Person, One Account

Each user may operate only one account. Creating multiple accounts is strictly prohibited and may result in the immediate closure of all associated accounts and forfeiture of balances.

3.3 KYC Verification

To ensure reliable service, 8b888 may request Know Your Customer (KYC) identity verification from users at any time. Failure to provide the required documents may result in certain account features being restricted.

4 Account Security

The user is fully responsible for the security of their account. It is the user's own responsibility to keep their login credentials confidential and to prevent unauthorised access.

• Never share your password with any third party.
• Make it a habit to log out after each session.
• Be cautious when logging in from an unfamiliar device.
• If you suspect any unauthorised activity on your account, notify the 8b888 support team immediately.

8b888 will never ask for a user's login credentials via email or phone. Any such request should be treated as fraudulent and ignored.

5 Deposits and Withdrawals

8b888 offers fast and secure transactions through popular mobile banking methods in Bangladesh.

5.1 Accepted Payment Methods

Currently accepted methods are: bKash, Nagad, Rocket and Upay. These methods can be used to deposit and withdraw funds quickly and securely.

5.2 Deposit Terms

• Minimum deposit amount: ৳200 (for each method).
• Deposits must be made only through a method registered in the account holder's own name.
• Deposits from third-party accounts are not accepted.
• The balance will be updated once the deposit is successfully confirmed.

5.3 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: within 10 to 45 minutes.
• Withdrawals are permitted to verified accounts only.
• Withdrawals may be delayed if bonus conditions have not been met.

6 Bonuses and Promotions

8b888 offers various bonuses and promotions for new and regular players. Each bonus has its own terms and conditions that must be followed.

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times (25x), meaning the total of the deposit and bonus must be wagered 25 times before the bonus can be withdrawn.

6.2 General Bonus Terms

• Bonuses are applicable to eligible players only.
• A bonus offer may not be claimed more than once.
• Wagering requirements must be met within the specified time limit.
• Bets placed with a bonus may be subject to restrictions on certain games.
• 8b888 reserves the right to cancel a bonus if bonus abuse is suspected.

6.3 VIP Program

The 8b888 VIP program has three tiers. Players can move up to a higher tier based on regular play:

• Bronze — weekly cashback of up to 0.3%.
• Silver — weekly cashback of up to 0.5%.
• Gold — weekly cashback of up to 0.8%.

VIP tiers are determined based on regular activity and 8b888 reserves the right to change VIP criteria at any time.

7 Gaming Rules

Specific rules apply to each game category on 8b888. All users must commit to following these rules.

7.1 Sports Betting

When betting on cricket (including BPL, IPL, T20 World Cup), football, kabaddi and other sports, the specific rules for each market must be followed. Where live betting options are available during a match, additional terms may apply.

7.2 Slots and Casino Games

The rules relating to all slot games and live casino games follow the guidelines of the respective game provider. 8b888 is committed to ensuring fair play in every game.

7.3 Technical Issues

If a game is left incomplete due to a server outage or technical issue, 8b888 will resolve the situation in accordance with established rules. In such cases, the decision of 8b888 shall be considered final.

8 Prohibited Activities

The following activities are strictly prohibited on the 8b888 platform and will result in account closure if detected:

• Fraudulent activity or system manipulation.
• Bonus abuse or fraud in fulfilling bonus conditions.
• Operating multiple accounts.
• Operating an account through a third party.
• Money laundering or transactions involving illegal funds.
• Use of automated bots or scripts.
• Harassing behaviour towards other users.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.

9 Responsible Gaming

8b888 is a firm believer in responsible gaming. Gaming should be a form of entertainment and should never become a source of financial problems.

9.1 Self-Exclusion Feature

Players can request to have their account temporarily or permanently suspended if they wish. To use this feature, contact us via live chat or at [email protected].

9.2 Setting Limits

Users can set their daily, weekly or monthly deposit and betting limits. It is recommended to use this feature to maintain healthy gaming habits.

• If you notice signs of gaming addiction, take a break immediately.
• Decide not to wager more money than your budget allows.
• Avoid placing further bets to chase losses.
• Contact the 8b888 support team if you need help.

For more information, visit our Responsible Gaming page.

10 Privacy and Data Protection

8b888 uses SSL encryption and advanced security technology to protect users' personal information. To learn more about our data management policy, please read the Privacy Policy page.

10.1 Purpose of Data Collection

• To verify identity and ensure account security.
• To process transactions and prevent money laundering.
• To provide a personalized gaming experience.
• To comply with applicable legal obligations.

10.2 Sharing Information with Third Parties

8b888 does not sell or distribute users' personal information to third parties. Limited information may be shared only with partners essential for service delivery and in cases of legal obligation.

11 Account Suspension and Closure

8b888 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• In cases of fraudulent activity or suspicious transactions.
• Providing false information or failing to cooperate with identity verification.
• Refusing to complete the KYC process.
• Under a legal order or directive from a regulatory authority.

11.1 Voluntary Account Closure

A user may request to close their account at any time. It is advised to contact the support team regarding any outstanding bonuses or withdrawable balance before submitting the request.

12 Limitation of Liability

8b888 will not bear any liability in the following cases:

• Loss caused by internet connection interruption.
• Loss caused by issues with the user's own device.
• Loss caused by failure of a third-party service provider.
• Delays caused by unexpected technical outages.
• Loss caused by user negligence or security failure.

8b888 always strives to provide reliable and uninterrupted service, however 100% uptime cannot be guaranteed for technical services.

13 Dispute Resolution

For any dispute or complaint, please follow the process below:

13.1 Initial Complaint

First, raise the matter through 8b888's 24/7 live chat support. Our support team will listen to your issue in Bengali and make every effort to provide a prompt resolution.

13.2 Formal Complaint

If the matter is not resolved through live chat, email us with full details at [email protected]. Please state the subject of the complaint, the relevant transaction ID, and any related information.

14 Changes to Terms and Conditions

8b888 reserves the right to amend, change, or update these rules and terms and conditions at any time. Users will be notified of significant changes via email or through a notice on the platform.

• Continuing to use the platform after a change constitutes acceptance of the new terms.
• If you do not agree to the new terms, you may request to close your account.
• The date of the most recent update will always be noted at the top of this page.

If you have any questions about these terms and conditions, please contact our support team. We are always ready to assist you in Bengali.